Arbed Scheme Closure

The Welsh Government Warm Homes Arbed Scheme has now ended. We are no longer conducting domestic energy assessments. We have also stopped installing and inspecting energy efficiency measures in Wales.

Breakdowns and Faults

Now that the scheme has closed, if you have any concerns with the installed measures, please contact the installer.

Energy Efficiency Advice

If you benefited from energy efficiency measures under the Warm Homes Scheme Arbed scheme, you should have received a copy of the energy efficiency handbook. Click here to view a digital copy of the handbook.

Solar PV Requests from Solicitors

If you are selling your property, your solicitor may request some information regarding the solar panels on your roof. See here for further details.

The solar panels on your roof belong to the owner of the property. There is no lease arrangement. After the first annual inspection, you should make your own arrangements for any required service or maintenance. Should you choose not to have the first annual inspection, you will then be responsible for any required service or maintenance.

If you require any documentation relating to the installation of your solar panels (MCS certificate, etc.) and you have not already been provided with these, please contact the installer using the contact details below. Alternatively, refer to the measures confirmation letter sent to you by Arbed am Byth.

Installation Queries and Services

If you have any enquiries relating to energy efficiency measures installed under the Arbed scheme, please contact the installer (see table below).

For all other enquiries, click here for our contact details. Please note that our lines are closed but you will be able to leave a message. We will respond as soon as possible but this could take a few days.